Copyright & Takedown Policy

Last updated: 6 July 2026

RewindMedia respects intellectual-property rights. We host video footage that our customers have shipped to us for digitisation. While we expect customers to send only material they have the legal right to digitise, we provide a clear notice-and-takedown process for rights-holders who believe content stored in our system infringes their rights.

1. Legal framework

RewindMedia operates from the United Kingdom and is primarily governed by:

• The Copyright, Designs and Patents Act 1988 ("CDPA"), particularly the secondary-infringement provisions.
• The Electronic Commerce (EC Directive) Regulations 2002, regulation 19, which gives "hosting" intermediaries a defence against liability for unlawful content provided we act expeditiously to remove it once we have actual knowledge.

For US-based rights-holders, we also accept notices in the form set out in the US Digital Millennium Copyright Act §512 and treat them in line with §512's notice-and-takedown procedure. RewindMedia is not registered with the US Copyright Office (we are not a US service); however, sending us a DMCA-formatted notice is an effective way to put us on actual knowledge for the purposes of UK law.

2. How to send a takedown notice

To submit a takedown notice, email us with the subject line "Copyright takedown notice" at the address in §6 below. Your notice must include all of the following:

1. Your contact details — full name, postal address, telephone, and email. Anonymous notices cannot be processed.
2. Identification of the work you say is infringed — title, original publication / production date, and a reference (URL, ISBN, ISRC, IMDb ID, etc.) if available. If your notice covers multiple works, you may attach a representative list.
3. Identification of the allegedly infringing material on RewindMedia — the URL(s) of the watch page(s), or other information sufficient to allow us to locate the content. We can't act on vague descriptions.
4. A statement of authority — that you are the rights-holder, or are authorised to act on the rights-holder's behalf.
5. A statement of good faith — that you have a good-faith belief that the use of the material in the manner complained of is not authorised by the rights-holder, its agent, or the law.
6. A statement of accuracy — that the information in the notice is accurate, and (if you wish to invoke the DMCA process for protection under US law) under penalty of perjury, that you are authorised to act for the rights-holder.
7. Your physical or electronic signature.

An incomplete notice will be acknowledged but may not be actioned until the missing information is supplied.

Knowingly making material misrepresentations in a takedown notice may make you liable for damages under §512(f) of the DMCA (if applicable) or under English tort law for malicious falsehood. Notices are not anonymous — we may forward your notice (including your identity) to the customer whose content is alleged to infringe.

3. What we do when we receive a notice

• We will acknowledge receipt within 2 working days.
• We will review the notice for completeness and obvious bad-faith. We are not a court and won't adjudicate the underlying copyright question; we'll act expeditiously where the notice is properly formed.
• Where action is appropriate, we will disable access to the content identified in the notice and notify the customer who uploaded it (forwarding a copy of the notice including your identity).
• We may, at our discretion, suspend or terminate the customer's account if there is a pattern of infringement. See §5.
• Where the notice is obviously without merit (e.g. clearly fair-dealing material, or where the notifier has no claim to the work), we will tell you and decline to act.

4. Counter-notice — if your content was wrongly removed

If you are a RewindMedia customer whose content has been removed under §3, and you believe it was removed by mistake or misidentification, you may submit a counter-notice. Email us with the subject line "Copyright counter-notice", including:

1. Your full name, postal address, telephone, and email.
2. Identification of the content that was removed and the location it appeared at before removal.
3. A statement under penalty of perjury that you have a good-faith belief that the content was removed as a result of mistake or misidentification.
4. Your consent to the jurisdiction of the courts of England and Wales (and, if you reside in the US, the federal district court for your address) for resolution of the matter, and that you will accept service of process from the original complainant.
5. Your physical or electronic signature.

If we receive a valid counter-notice, we will forward it to the original complainant. If they do not file a court action within 10 to 14 working days of receiving the counter-notice, we may restore the content.

5. Repeat-infringer policy

RewindMedia operates a strict repeat-infringer policy. Accounts that accrue multiple substantiated infringement notices may be suspended or permanently terminated at our sole discretion. We have no obligation to refund subscription fees in those cases.

6. Where to send notices

Email (preferred): copyright@rewindmedia.example
Post: Copyright Agent, [Registered office address]

This is a designated channel for copyright takedown notices. Unrelated correspondence will be redirected to support and may be slower to receive a response.

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